Frequently Asked Questions

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How do I CHANGE CHANNELS on the Presentation Pilot Pro?     pilot channel

To change channels you must plug the receiver into the remote. Then, remove the receiver, press and hold the previous slide button (left arrow) until the ring around the mouse control button lights up. Once the light blinks, you can change channels by pressing the left arrow again. The number of blinks indicates the number of the channel that you are on.

Then you need to train the receiver. Plug in the receiver to you USB port on your PC. Press and hold the right arrow button on you remote for 10 seconds, until the LED stays on again. The receiver's LED will turn from flashing green, to solid green then red and go back to flashing green. This indicates you have trained the receiver to the new channel.

My Presentation Pilot Pro does not work. The laser pointer works but the mouse and buttons have no effect. The receiver blinks green once every 2 or 3 seconds.     train pilot

You need to train the receiver. Remove the receiver from the USB port and after waiting 3 or 4 seconds plug it back in. Next on the Presentation Pilot Pro remote, hold the right arrow button down until the red led's on the remote turn on. (The led's are located on the inner ring next to the left and right arrow buttons). When the led's light up, the receiver's green led will turn solid green (stops blinking). Release the button. The steady green will turn of and the light will blink red 3 times. The receiver is now trained. When you press one of the buttons on the remote, the receiver's green led will blink rapidly 3 times. This indicates the button pres has been received.

I lost the USB Receiver. How can I get a replacement?     VP6499

Replacement 2.4 GHz USB receivers (VP6499) are available for $39.95 each plus $10 for shipping (via UPS Ground).

Please call our Customer Support at 888.696.3500 to place an order using your credit card.

We purchased the presentation Pilot pro VP6450 which includes a free download for special editions of Power Plugs: Templates & Transitions. www.Interlinkelec.com/powerplugs. However, the page cannot be found. Where can I find the link?     power plugs

Registration

http://www.crystalgraphics.com/presentations/pilot.register.asp

Software download

http://www.crystalgraphics.com/presentations/pilot.download.software.asp

How do I change the batteries on my Presentation Pilot Pro?
    battery

The battery compartment is located in the remote (hand held unit) just above the storage bay for the receiver. Just pull out the receiver and pull the tray above it. It slides out and you can place the battery in "+" side up.

If the battery tray seems to be stuck and you have difficulty sliding it out, you can use a screwdriver (or a key) as a lever.

Position the tip of your lever under the battery tray. Use the lower edge of the receiver bay as the fulcrum. You should be able to dislodge the tray this way.