Frequently Asked Questions

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Can sleep mode timing be changed?    

The keypad's LCD goes to sleep after four minutes of inactivity to save battery power. Press the Wake key to reactivate the LCD. This setting cannot be changed.

The numbers I press on the keypad do not show on the LCD screen.    

When Keypad mode is engaged, values will be shown on your computer screen and will not be displayed on the LCD.

I cannot set up the Bluetooth Calculator Keypad. Bluetooth cannot find the device.    

Make sure the power switch is in the ON position and you have pressed the ID (Connect) button on the bottom of the unit. The battery indicator will be flashing red to indicate that it is in discoverable mode and ready to be paired. Also make sure the unit is in Keypad mode.

When entering the Bluetooth generated passkey, the numbers will not show up on the keypad's LCD display. Make sure you press Enter on the keypad after entering the passkey.

I have the bluetooth keypad and my Mac Book Pro doesn't see the keypad.    

You need to press the black ID button on the bottom the the keypad to put it in discoverable mode. Once you press that, the battery indicator begins to flash red. That is the sign that it is ready to be discovered.